The use of a swimsuit is obligatory. You may bring your own, or purchase one on reception.
Please respect the silence within the baths. Decorum is requested.
Long hair must be taken up. A bathing cap is not necessary.
The use of your own shoes is only permitted in the changing rooms.
It is recommended that you arrive a short time before the time booked. Once your period has begun, time lost cannot be made up.
Entry with animals or food is not permitted.
Showering before accessing the thermal baths is obligatory.
One towel is provided per client.
The route through the Hammam is free to choose. Its duration is 1h30m, including the time for the massage you have booked.
The baths are mixed, except for the changing rooms.
If you desire a massage and come accompanied, we cannot guarantee that you will receive the massage together.
The masseurs will always remain inside the baths, even if the use is exclusively for a group.
The minimum age for entry is 5 years. Parents or guardians of minors between 5 and 17 years of age must sign a liability disclaimer form.
We recommend that you make your booking in advance: through this web page, or by calling 902 333 334, 91 429 90 20, or via our bookings email.
All bookings made require a guarantee.
To guarantee bookings made via email, telephone or on reception, the full amount will be paid prior to the booking date, through one of the following options:
In the case of MIYAH services, cancellations or changes to bookings can be made up to a maximum of 48 hours prior to the booking date, otherwise the full amount or the gift card will be lost.
For MISTIQ services, or in the case of a group of 10 or more, the period of guarantee, cancellation or modification will be 5 days prior to the booking date.