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What is the Hammam Al Ándalus in Madrid?

The Hammam Al Ándalus in Madrid is an urban oasis right in the heart of Madrid. We have resurrected all the magic of the Al Ándalus period with an authentic recreation of the senses with our Arab Baths. Leave behind all the daily stress and burnout once you step through our doors.

What is the origin of Hammam Al Ándalus in Madrid?

The Hammam Al Ándalus Madrid is located inside a cistern structure going back hundreds of years. 'Medina Mayrit '(The City of Madrid) is the name used for the Al Ándalus enclave belonging to the Kingdom of Toledo and that served as a meeting point for different cultures. This small enclave occupied the area adjacent to the Almudaina (today the Almudena Cathedral) and was surrounded by walls with a small extension reaching Plaza Jacinto Benavente, where the Hammam Al Ándalus Madrid stands today and where the ancient Arab baths may have been located.

How does the circuit work and how long does it take?

You can decide how long you spend at each point of the circuit inside the Hammam which lasts for 1 hour and 30 minutes, including the time of the massage if this is booked. The Hammam has three water rooms: a warm room at 36 °, a hot room at 40 º and a cold room at 18 º. You can also enjoy the steam room and the rest room where you can continue relaxing while savouring the tastes of a traditional Arabic drink produced from a smooth and aromatic blend of green tea with mint.

If you wish to leave prior to the end of the session and have booked a massage, please inform reception. Prior to entering the facility, you will be told about the Hammam and its rules of use.

How far in advance should I arrive at the reception desk?

It is recommended that you arrive 15 minutes before the time booked. Once your period has begun, time lost cannot be made up.

What does the Hammam Al Ándalus provide?

We provide one towel. Gel, shampoo, a hairdryer, moisturizing cream and lockers for storing personal items are also available in the dressing rooms.

Is it necessary to make a reservation?

Yes. There are different ways of making a reservation:

  • Through the purchase online option on our website.

  • By email: madridreservas@hammamalandalus.com

  • By telephone: 902 333 334 and 914 299 020

  • At the Hammam reception, Calle Atocha, 14.

How far in advance should I make a reservation?

This depends on the type of package booked, the date and the time chosen as well as the number of people you wish to book for, due to the fact that places are limited. 2 or 3 days advance booking is normally sufficient. 100% of the payment must be made in order to confirm the reservation that can be made in 3 different ways:

  • Through bank transfer.
  • In cash at reception.
  • By guaranteeing your reservation with a debit or credit card, where it shall remain unpaid until receipt from the customer or, for whatever reason, in the event of cancellation, according to the terms and conditions set out by our reservations department.

What if I cannot make the reserved date?

Reservations may be cancelled by emailing reservations or by phoning 902 333 334 and 914 299 020 up to 48 hours prior to the scheduled date, otherwise you will lose the total or Gift Card amount.

Guarantees, cancellations or changes to a booking for groups of 10 or more people must be made 5 days prior to the scheduled date.

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What should I bring?

A swimming costume or bikini. The use of underwear or g-string is not permitted. If you do not bring a swimsuit, one can be purchased at our facilities.

The use of swimming footwear is restricted to the dressing room. The circuit through the Hammam is usually done barefoot. However, latex booties can be purchased at reception if desired, which can also be used inside the Hammam.

Long hair must be tied up, but a swimming cap does not need to be worn.

 

Is there any way of giving a gift for the Hammam Al Ándalus?

Yes. There are different ways of purchasing our packages in Gift Card format:

  • On our website
  • At the Hammam reception.
  • Ordering it from reservations by email who will send it to you by courier.

 

Neither the price nor the expiry date for the package is visible on the Gift Card. It is also valid for one year from the date of issue

What other services are available at Hammam Al Ándalus?

The main service is emerge. In case you want to combine it with a massage, the lenght of it could be 15, 30, 45 or 60 minutes (MIMMA or MIDRA services). In addition, you can also find a wide variety of gift items inspired by the Andalusian tradition at our bazaar.

At what point do I get my massage?

The massage time is included in the hour and a half duration of the circuit. Our staff will notify you when it is your turn for the massage. It may be received at the beginning, middle or end of the shift. If you come with a companion, we cannot guarantee that they can receive this at the same time.

How is hygiene guaranteed at the facility?

The facility is cleaned on a daily and continuous basis. The inside of the Hammam is thoroughly cleaned every morning for several hours. The facilities are again cleaned and disinfected in between each session. The thermal spa water is constantly filtered with a filter system. Bromine rather than chlorine is used.

How do I get to the Hammam?

The Hammam Al Ándalus Madrid is located in the heart of Madrid, between the Puerta del Sol and Plaza Mayor, because of which we recommend arriving by public transport. The closest metro stops are: Sol and Tirso de Molina. There are also several bus routes with bus stops nearby: 6, 65 and 50.

If arriving by car, there are some public car parks nearby, such as one located at Plaza Jacinto Benavente or Plaza Mayor.

C/ Atocha, 14. Madrid91 429 90 20902 333 334